We do not access any customer data as a strict matter of policy, unless you’ve given us explicit written approval to do so for support, migration, or for debugging any issues.
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
1. Information We Collection
This notice applies to all information collected or submitted on the Let Me Search website and the Let Me Search extensions for Google Chrome and other browsers and platforms, hereafter referred to as simply Let Me Search.
Let Me Search occasionally needs to collect information for convenience, practicality, or technical requirements. This information includes:
- Your first name and last name to address you.
- Your email address so you can log in We encourage you to use an email address that you actively use to make "forgot password" functionality possible.
- Your password (if you choose to sign up with your email and a password).
- The page titles, URLs, and any selected text of the pages you save and any other means with which to add pages to Let Me Search.
- Image URLs from the pages you save, used to create thumbnails
We may also collect, both, information provided by and about your browser.
We may also use local storage and the chrome storage API to store, retrieve, and track changes to user data. This provides the extension to persist user data and state (to keep you logged in). We never access this data and it may exclusively be stored inside your browser or on your personal computer.
2. Use of Information
We use the information you provide to operate Let Me Search's features. We do not share this information with outside parties except to the extent necessary to accomplish Let Me Search's functionality.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
We use non-identifying and aggregate information to better design Let Me Search, to suggest popular content to users, and to share with advertisers and publishers. For example:
- We may use aggregate information from Let Me Search usage to help design new features or services for the product.
- We may tell an advertiser or publisher that X number of people visited a certain area on our website.
- We may tell an advertiser or publisher that X number of people bookmarked Z stories from a particular site or topic.
- We may aggregate the most popular stories during limited time periods or from certain websites in order to suggest stories for Let Me Search's Editor's Picks or for users who have also saved pages from those websites.
When information is used in this or a similar manner, we do not disclose anything that could be used to identify the individuals on whom the information is based.
We may disclose your information in response to subpoenas, court orders, or other legal process, or to establish or exercise our legal rights or to defend against legal claims.
We may disclose your information when we believe it necessary or desirable in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our policies, and/or to protect our rights and property.
In the future, we may sell, buy, merge, or partner with other companies or businesses. In such transactions, user information may be among the transferred assets.
3. Publicly Accessible Information
Some information on Let Me Search is considered public:
- Your saves when you use our sharing functionality
- Your full name and profile picture
4. External Services
External services beyond Let Me Search's control are integrated with Let Me Search where necessary, such as:
- SendGrid for email sending. See: twilio.com/legal/privacy ↗
- Firebase for backend services, storage, and authentication. See: policies.google.com/privacy ↗
- Bunny.net for storage. See: bunny.net/privacy ↗
- Google Analytics for traffic measurement and tracking. See: policies.google.com/privacy ↗
- Stripe for payment processing. See: https://stripe.com/privacy ↗
- Mixpanel for analytics. See: mixpanel.com/legal/privacy-policy ↗
Let Me Search makes reasonable efforts to ensure that all integrated external services are trustworthy and reputable, but Let Me Search cannot be held responsible for data collection and usage by such services.
5. Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
6. Data Security
As a SaaS service that you trust your data with, we understand the immense responsibility we have to safeguard your data. We make reasonable efforts to provide a level of security and employ industry-leading security and operational measures to keep your data safe.
Permissions & Authorization
Indexes are built on a personal level and you can never see information you don't already have access to.
Physical Security
We use compute services from other Cloud Providers and so do not have any physical servers we run or manage directly. Physical security for these data centers is handled by our trusted Cloud Providers.
Encryption
All of your data exchanged between your computer and our backend is encrypted in transit using industry standard and current encryption protocols for HTTPS. Full disk encryption is used across the entire infrastructure so your data is encrypted at rest as well.
7. Children's Privacy
Protecting the privacy of minors is very important to us.
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
8. Access Or Correct Your Information
You can access all your personally identifiable information that we collect or store by logging into your Account on the Let Me Search website here: letmesearch-5f381.firebaseapp.com/extension/search.
9. Delete Your Information
You can delete your entire Let Me Search account at any time. If you delete your account, all account information and saved page data is deleted from the Let Me Search service immediately.
Due to the nature of backups and logs, deleted data may persist in backups and logs until they are deleted.
Please email us to delete your Let Me Search account at helpmesearch@okaysend.com
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: helpmesearch@okaysend.com
- By visiting our website: letmesearch-5f381.firebaseapp.com
11. Changes To This Policy
Let Me Search reserves the right to change this policy at any time to reflect new services, changes in our privacy practices or relevant laws. Please check this page periodically for changes. Your continued use of Let Me Search following the posting of changes to this policy will mean you accept those changes.
Feel free to reach out at: helpmesearch@okaysend.com
Effective as of January 25, 2023